Introduction
The largest hotels in the world in terms of elegance, services, customers and employees and high quality in all the parties to this hotel, the Ritz Carlton Hotel Company manages a lot of beautiful hotels and resorts. And include the amenities in all guest rooms and suites, restaurants, and a lot of health clubs such as golf facilities, as well as facilities for weddings and some social events. The headquarters of the hotel in Chevy Chase, and there has several sales offices in the Gulf region and East Asia in some countries, Bahrain, United Arab Emirates, Qatar, Saudi Arabia, Japan, Korea, Malaysia, Singapore, and there are also sales offices in the continent European countries, Portugal, Russia, Germany and many other nations. Ritz-Carlton Company known as a subsidiary of Marriott L.L.C International Nations.
Date of its establishment and its beginnings
The Ritz-Carlton hotels are very few in the past and they have hotels in North America, also owned a hotel in Montreal in 1912 and in Boston in 1927. It was Boston's Ritz Carlton beguile great successes in the hotel and became very well-known and good for society, there always.
We have grown this company to become a known leader in the sector elegance in the United States under the leadership of President and Chief Operating Officer Horst Schulze. Schulz, and has for several things and is the focus on customers and said a few sentences in order to comply with the customer.
At this time, The Ritz-Carlton became famous and became known and his impact on the service and industrial groups, which created the Institute of Education Leonardo Ritz-Carlton executive who was the architect of the award at the Ritz.
At this time, The Ritz-Carlton became famous and became known and his impact on the service and industrial groups, which created the Institute of Education Leonardo Ritz-Carlton executive who was the architect of the award at the Ritz.
In 1995, Marriott International bought a 49% share of ownership of the hotel and raves some of the events that took place in the hotel when he left the Shoals with other executives.
The company's strategy and goals
Ritz-Carlton operates a defined strategy and many of its goals in terms of aid large and wonderful service, get rid of these things in three points.
Fight against poverty and Relief poor: It's hard on the company to break the cycle of poverty, but in our communities and we are in partnership with community organizations and social institutions to focus on our energies where we can from the events of many changes through the building of houses, kitchens and catering in the shelters, and the provision of basic resources which need man.
Fight against poverty and Relief poor: It's hard on the company to break the cycle of poverty, but in our communities and we are in partnership with community organizations and social institutions to focus on our energies where we can from the events of many changes through the building of houses, kitchens and catering in the shelters, and the provision of basic resources which need man.
There's nothing worse than the unhappiness of children, we decided in our hotel and we are proud with their partnerships with local organizations which provide a safer place and a good environment for children. These include efforts to participate in literacy programs, which help more in understanding and comprehension, and building playgrounds and libraries, providing jobs and readiness training in the workplace for young people deprived of work.
Preservation of the environment regularly: always adhere to hotels as far as the environment for a more sustainable future by protecting and preserving natural resources. Staff is also working to improve the environment through restoration projects to be assigned to the original plant and the protection of endangered species, and the creation of parks and beaches and the many community on the side of the road.
Depending on what the Ritz-Carlton hotels, the two main objectives are; customer satisfaction and employee satisfaction. These goals are not exclusivity for each other. They are interrelated very strong. No way can we achieve excellent financial results ever for this we have decided to keep these goals to satisfy all who work in our hotel.
Notable management issues
Before 1998, was characterized by Shangri-La Hotel in Shanghai Holograms star much like any other country in the city. And ranged from the employee and satisfy guests between number 70 and 80 percent, there was a lack of financial resources, but after that came DECOCINIS Mark and Ritz-Carlton took over management of the hotel in early 1998, and employee satisfaction accounted for a significant increase, and the guests happier too so, and increase financial resources. Within a few years, then raise the Director-General DECOCINIS Ritz-Carlton hotel to the level of each individual, using a business approach which proved to be useful and sound management practices of human resources.
Conclusion:
Ritz-Carlton is one of the most famous hotels and commercial companies and best known, and is the most impressive in the world, and it was over the decades and has been used as the name Ritz fasted to the charm, elegance and luxury and sophistication in dealing. Ritz has become a big part in these days and which is known in all countries to the large reputation in all parts of the world.
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